STARTER
per month, billed monthly.
or $169/mo billed annually.
AI call answering 24/7
Appointment booking
Automated follow-ups
Up to 500 minutes/month
Email support
Plus a one-time $99 onboarding fee. Waived on annual plans.
GROWTH
per month, billed monthly.
or $339/mo billed annually.
Everything in Starter
Up to 2,000 minutes/month
Custom AI voice & scripts
CRM integration
Priority support
Plus a one-time $299 onboarding fee. Waived on annual plans.
PRO
per month, billed monthly.
or $679/mo billed annually.
Everything in Growth
Unlimited minutes
Multi-location support
Custom integrations & workflows
SLA-backed support
Plus a one-time $599 onboarding fee. Waived on annual plans.
Will it sound like a robot to my customers?
No. Orveris uses a natural-sounding AI voice that’s scripted specifically for your business — your company name, your service area, your tone. Most customers don’t realize they’re not speaking with a live receptionist. You can hear exactly what it sounds like before you commit — just call the demo line.
What happens when a customer has a question the AI can't answer?
Orveris is trained to handle the most common HVAC call scenarios — scheduling, emergencies, service area questions, and callbacks. For anything outside that scope, it collects the customer’s information and flags the call for follow-up. No customer gets left with a dead end.
Do I need to change my existing phone setup?
No. Orveris works with your current business number. You don’t need new hardware, a new phone line, or any technical setup on your end. We handle everything during onboarding.
What if I'm already booked out — will it keep scheduling jobs I can't take?
You control your availability. Orveris books based on your calendar, so it only schedules within the windows you set. If you’re slammed during a heat wave and need to pause booking, you can update availability in minutes.
How long does setup actually take?
Most contractors are live within 48–72 hours of onboarding. We configure the AI voice, connect your calendar, and set up your follow-up sequences. You don’t need to be technical — we walk you through every step.
What happens if I go over my minutes?
You’ll be notified before you hit your limit. Overage is billed at a per-minute rate, or you can upgrade to the next tier mid-month if you’re consistently running over. We don’t cut off your calls.
Is there a contract?
No long-term contract on monthly plans. You can cancel before your trial ends without being charged anything. Annual plans are billed upfront and non-refundable after the first 30 days, but come with roughly 15% savings and waived setup fees.
Can it handle after-hours and weekend calls?
That’s exactly what it’s built for. Orveris runs 24/7 — nights, weekends, and straight through the summer surge. After-hours calls are where most HVAC contractors lose the most revenue, and it’s the first problem this solves.
What if it doesn't work for my business?
Your first 30 days of calls are free, so the trial itself is risk-free. The setup fee covers the build — your AI receptionist configured, scripted, and live within 48–72 hours. That work happens upfront and is non-refundable. If you cancel before day 30, you owe nothing beyond the setup fee — no monthly charges, no long-term commitment. The setup fee is the only money at stake, and it delivers a working system whether you continue or not.